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Testimonials

Please have a look at a little of the feedback we have received from clients over the years...

Here at Antarctica we firmly believe in the feedback of our clients, be it good or bad, as it really is the key to us moving forwards and improving our service and the overall experience. With the price of hotels and flights only on the increase we feel it is important to know where we have gotten things right and where wrong. In the below, please see what our clients are saying about us and judge for yourself. (please note that ALL of the reviews we feature are 100% real and unedited. If you would like to speak to any of our past clients please let us know).

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Hi Ed,

Happy holidays!

We are home now after a wonderful and adventurous whirlwind of a trip. Paul and I wanted to thank you for helping us to plan the perfect trip for our family. We all had a fabulous time. Patagonia is an exquisite corner of our earth and we are so lucky to have been able to visit. Each of the hotels you booked for us were spot on. They were charming, clean, friendly atmosphere and relaxing. The recommendations that you made based on our expressed travel style and plan allowed us to relax in the full confidence that your companies' expertise was worthy of our trust.

We especially enjoyed the all inclusive Hotel las Torres. The staff, guides, food, excursions, the bar were all perfect. We made many friends with the local baqueanos and guides as well as other patrons from all over the world. We visited glaciers, hiked 8 and 12 hrs to two amazing peaks to Fitz Roy and Torres del Paine. We learned to horseback ride and then went back for more riding up the mountains with the well loved horses. We climbed Perito Moreno Glacier and enjoyed whiskey at the top. We got sun-burnt on the beaches of Zapallar and toured Valparaiso and Vina del Mar.

The people of Chile and Argentina are so friendly and welcoming. This was truly a bucket list trip.

Thanks for your expertise in helping us - it was the perfect trip for our family to truly bond, laugh, push each other up the mountain and just chill together.

Sincerely
Laura & Paul

Laura, Paul, Alex & Gianna

Hi Ed!

We had an absolutely amazing honeymoon!! Thank you so much for your help in making that happen.

Our favorite place was definitely Mendoza, and Club Tapíz had a lot to do with that. We loved it there and didn’t want to leave! They even gave us a bottle of champagne (sparkling torrontés) with cherries and chocolates to celebrate our honeymoon. That was a really nice touch. The whole place has an air of luxury about it that we were looking for in our honeymoon, and I’m so glad we were able to relax and enjoy our time at club Tapíz. We also really enjoyed their complimentary wine tastings every evening! It was a fun way to make friends with other guests, and it really felt like a family event. The restaurant there was also wonderful! I truly can’t say anything bad about it. Oh, and as a bonus for us, there were puppies right outside the front of club Tapíz! So every day we went out to play with them and it really made our honeymoon! And of course we had so much fun visiting different wineries. We hired a driver one day, and the second day we did a bike tour. Both days were amazing. Mendoza is such a beautiful place!

CasaSur Palermo was great as well. They were very good to us, especially on our last day when they held our bags all day long and even allowed us to shower in the spa before heading to the airport. The staff at the front desk was helpful in answering our questions and helping us to book reservations. We enjoyed that they offer a complimentary welcome drink that you can take to the gorgeous rooftop. We only wish we knew about the rooftop sooner, we didn’t find it until our last night. All in all, it was a great place to stay. And we loved staying in Palermo. I felt safe there, and it was easy to get to the subway to go into town.

La Cantera Lodge was nice. We felt that the photos online made it look more luxurious than it actually was, but we really enjoyed the pool and restaurant there. I ultimately wanted to feel like we were in the jungle, and I was still happy to feel that way. The falls are just incredible! We enjoyed every second of seeing them. At first I wasn’t sure if we should bother going to the Brazilian side (since we had to pay for visas, etc) but it was so worth it!!

One thing we should have looked into ahead of time was the weight limits on checked bags with the domestic Aerolineas Argentinas flights. They only allow 15 kilos, so with our purchased bottles of wine from Mendoza, we were over the limit and had to pay. I think you mentioned that you’d be going to Argentina for your honeymoon, so I just wanted to warn you about that. It’s not too expensive at least.

I’ll be sure to write reviews and post pictures for you soon! We truly had an amazing honeymoon. It was everything we wanted and more! So thank you so much!

All the best,

Marissa and Sam

Marissa & Sam

Hi Ed,

Seldom does a vacation manage to end up checking off every box. I have to honestly admit that our vacation to Chile was one such! It helps that Chile is such a beautiful country- I guess you already know this fact. But what made it a truly remarkable vacation was that, while I was out there hiking and enjoying the splendors of Chile, everything was taken care of to the best of my satisfaction, and I could just "be present in the moment!" Thank you for taking care to do such a thorough job.

I am pleased with all the accommodations chosen for me- they met/ exceeded my expectations regarding comfort, service and activities offered. In particular, I want to give a shout out for Jose, your representative agent in Santiago. He was phenomenally efficient, helpful, and may I say, even classy!

Take care,

Dinesh

Dinesh & Uma

Hi Ed

Apologies for the delay in responding.

The holiday was amazing and I can’t believe we actually did all of that.

It was well planned apart from a couple of incidents where timings were extremely tight. As you know, we missed the flight but even if the flight was on time, the turn around would have still been tight. Might be worth adding in some more buffer time in furture.

Thanks again for your help. We’d definitely recommend you and your services to our friends and family and use you again.

Have a lovely Christmas and a happy new year.

Aliya & Don

Aliya & Don

Nick

Sorry for not replying earlier. It has been busy since we got back.

Thanks again for all the arrangements. We had a great holiday. Everything went very smoothly and there was always someone waiting for us at the airports even if there had been a delay.

There was quite a bit of travelling but we both agree that we wouldn’t have wanted to leave anything out and we are glad we did it all. If we had a bit more time we would have stayed 4 nights in a couple of places but we had to get back for work commitments.

Two very minor things which might have been even better if

- because of the early start and the fact that they do the same thing each lunchtime, we could have left Estancia Bamba after 2 nights and stayed near the airport for the flight to El Calafate.

- Awasi do Iguazu very well and take as much hassle out of visiting the falls as possible. However they don’t have a link with the Belmond Hotel on the Brazilian side allowing early access. If going again we would stay in the Belmond to do the Brazilian side and then go on to Awasi (or even the Melia once they get it finished) for Argentina.

However these are very minor points and we very much enjoyed our trip.

So Nick, a big big thank you for our wonderful holiday.

You were a joy to work with and you made the whole experience so easy. We felt very cared for and special every minute of our trip.

We would love to do it all again…only for longer!

We want to go to Botswana…. Or Namibia….or Tanzania….. next year…. Will need your help:)

Many many thanks Nick.

Mandy & Mike

Mike and Mandy

Nick

The holiday was fantastic and all the arrangements worked really well plus you and your colleagues were very patient in dealing with all our questions. The only thing we weren't really prepared for was that cash machines seemed to have a limit of about £60 so we found ourselves using them more than we expected. Liz

Liz and Jim

Hi Nick ,

the trip now seems a while away!! From mine and Charlie’s perspective it was a truly memorable holiday with so many highlights .

The way we arranged the holiday ,with your help really made it flow well and nothing seemed too onerous even though we had to spend a long time in airports!! - but we knew that was the only way we could get to see what we did in the time we had given the size of the country. A real positive was we arrived back with all our luggage intact ! - amazing given we had done 10 flights in the 18 days!

What a remarkable country it is - such varied landscapes , environments and cultures .It was hard to believe we managed to fit in a city break , horse riding and glacier visiting in Patagonia , wine tasting in Mendoza , more horse riding and birdwatching in the Pampas and finally the wonderful experience of the Iguassu Falls and the associated birdlife - all truly amazing .

The standard of the accommodation was excellent and we stopped in some quirky but remarkable places .I have done a short commentary on them all which I hope you will find helpful . Flights with KLM were good as were internal flights .We only had one delay of 1.5 hours on our journey out to Mendoza ( which we could have done without as that was a later flight anyway).

The transfer companies and guides were good .We did pushback on their pick up times as we were taken to the airports far too early on occasions and it felt that we were being fitted into their schedules rather than suiting our own. The wine tour was excellent and the tasting menu at Clos de Chagres was memorable - the food was superb and the wines complimented beautifully . Hotels ; Park Hyatt - BA Good location ,spacious rooms , ( we had room 703) , english spoken ,tea and coffee making facilities in rooms. Breakfast was very good - lots of choice .Food and wines overall were very good.

Overall it was one of the most memorable holidays we have had and we have all said we want to go back and see more of the country - it is such a fascinating place to visit .

Thank you for all your help , guidance and insights!

We have recommended your company to others who have now got the Argentinian ‘bug!”

Many thanks Clare

Clare and Charlie

Hi Ed,

We are back! We had the most wonderful time! Thank you so much for organising such a fantastic trip.

Our highlight has got to be Estancia Cristina. It was so beautiful and so welcoming. I would go back there in a heartbeat.

Best wishes

Ayisha & Chris

Yes we’re back
Sorry I wanted to send you a mail earlier but been very busy.
We had the best time and the organization was spotless. Above expectations definitely.
We absolutely loved chile (esp patagonia and atacama). Peru was more touristic so we liked it a bit less but this was completely our decisions and we’re still happy we went.
Once again, top organisation, hotel even better than expected, guides and drivers extremely nice and efficient. The only thing i would change is having a direct flight from santiago to cusco and avoid Lima (it costs us a day), but I understand also this flight is rather recent.
Thanks again for everything.
I will definitely recommand your services.
Nicolas

Nicolas and Teressa

Hi Nick,

We got back from our honeymoon in Peru yesterday - back to work today with a bump - and just wanted to say thank you so much for organising our trip.

We had an incredible time and everything was perfect - all of the arrangements were seamless and our transfers/trips/guides/travel were all great. We even got a few room upgrades and bottles of fizz!

Machu Picchu was a real highlight! The guide was great and the hike was awesome - and the hotel upgraded us to a suite with a private pool so we loved our trip there! All of the Inkaterra hotels were beautiful and the service was always great. Hotel B Barranco was my favourite hotel I think though, we really loved it there.

Lima Tours were really good too, very impressed with them,

We wouldn't hesitate to book another trip through you and will be recommending to our friends and family!  

Thanks again, Heather and David

Heather and David

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